Effective Date: August 1, 2025
Garden Gate Landscape Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us directly.
1. Information We Collect
We may collect the following types of information:
- Personal Information you provide: When you contact us by phone or email, you may provide your name, email address, phone number, and details about your landscaping needs.
- Technical Information: Like most websites, our hosting provider may automatically collect basic usage data such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for services.
- Schedule and deliver landscaping or pond services.
- Maintain customer records for billing and service history.
- Improve our website and customer experience.
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only in the following situations:
- Service Providers: With trusted partners (e.g., website hosting, email services) who help us operate our business.
- Legal Requirements: If required by law or in response to valid legal requests.
4. Cookies and Tracking
Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site and improve functionality. You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission is 100% secure.
6. Data Retention
We keep personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your information, subject to legal obligations.
To exercise these rights, please contact us at gardengatelandscapeltd@gmail.com or jordan@gardengatelandscape.com
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: gardengatelandscapeltd@gmail.com or jordan@gardengatelandscape.com
Phone (Landscaping – Brandon): 604-202-9274
Phone (Ponds – Jordan): 604-785-6047